Privacy Policy

Privacy Policy
Effective Date: 1/1/2025

Welcome to Advex Supply (“Company”, “we”, “our”, or “us”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website hosted on BigCommerce (the “Site”) and make purchases from us.


1. Information We Collect

We may collect the following types of personal information when you interact with our site:

a. Information You Provide

  • Name

  • Business name (if applicable)

  • Email address

  • Phone number

  • Shipping and billing address

  • Payment details (processed securely by third-party payment gateways)

b. Automatically Collected Information

  • IP address

  • Browser type

  • Device information

  • Site usage data (pages visited, time spent, etc.)


2. How We Use Your Information

We use the collected information to:

  • Process and fulfill your orders

  • Provide customer support

  • Communicate with you about your orders or inquiries

  • Improve and personalize your shopping experience

  • Send marketing communications (if opted-in)

  • Comply with legal obligations


3. Sharing Your Information

We do not sell your personal information. We may share your information with:

  • Service Providers (e.g., payment processors, shipping carriers, email service providers)

  • BigCommerce to facilitate website operations

  • Law Enforcement or Regulatory Authorities if required by law


4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enable site functionality

  • Analyze site traffic and usage

  • Improve user experience

  • Facilitate targeted advertising (only if consented)

You can manage your cookie preferences in your browser settings.


5. Data Security

We implement appropriate security measures to protect your data from unauthorized access, disclosure, or loss. However, no online system is 100% secure, and we cannot guarantee the absolute security of your information.


6. Your Rights and Choices

Depending on your location, you may have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Object to or restrict certain types of processing

  • Withdraw consent where applicable

To exercise any of these rights, contact us at: [Insert Contact Email]


7. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those websites. Please review their policies independently.


8. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children.


9. Changes to This Policy

We may update this Privacy Policy periodically. The updated version will be posted on this page with the revised "Effective Date."


10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Advex Supply
Email: [Insert Email]
Phone: [Insert Phone Number]
Mailing Address: [Insert Address]


Would you like this tailored further for compliance with a specific law (e.g., GDPR, CCPA), or would you like it converted into a downloadable format (PDF/HTML)?

You said:
yes include compliance with specific law for online sales
ChatGPT said:

Great — here's an updated Privacy Policy for Advex Supply, a BigCommerce-based hospitality distribution company, with specific compliance sections for major privacy laws that apply to online sales, including:

  • GDPR (General Data Protection Regulation – EU/EEA customers)

  • CCPA/CPRA (California Consumer Privacy Act / California Privacy Rights Act – California residents)

  • General eCommerce Compliance (e.g., PCI DSS for payments)


Privacy Policy
Effective Date: [Insert Date]

Welcome to Advex Supply (“Company”, “we”, “our”, or “us”). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website hosted on BigCommerce (the “Site”) and when you purchase our products or services online.

This policy is designed to comply with key data protection regulations, including:

  • General Data Protection Regulation (GDPR)

  • California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA)

  • Applicable U.S. state and federal laws for online commerce


1. Information We Collect

a. Information You Provide

We collect personal information you voluntarily provide, such as:

  • Full name

  • Company name

  • Shipping and billing addresses

  • Email address

  • Phone number

  • Payment details (processed via secure third-party gateways)

b. Automatically Collected Information

When you visit our Site, we may automatically collect:

  • IP address

  • Device and browser type

  • Browsing behavior (pages visited, time on site, etc.)

  • Referral sources and geolocation data (if enabled)


2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Provide shipping and customer service

  • Send order confirmations and transaction updates

  • Respond to inquiries and support requests

  • Improve our website functionality and performance

  • Comply with legal and regulatory obligations

  • Send marketing emails (with your consent)


3. Legal Bases for Processing (GDPR)

If you are located in the EU/EEA, we process your personal data under one or more of the following legal bases:

  • Performance of a contract (to fulfill your order)

  • Legal obligation (e.g., for tax and accounting compliance)

  • Consent (for optional marketing or cookies)

  • Legitimate interest (to improve our services and protect our business)


4. Your Rights Under GDPR

If you are in the EU/EEA, you have the right to:

  • Access your personal data

  • Rectify inaccuracies

  • Request deletion (right to be forgotten)

  • Restrict or object to processing

  • Port your data to another provider

  • Withdraw consent at any time

To exercise your rights, contact us at [Insert Contact Email].


5. Your Rights Under CCPA/CPRA

If you are a California resident, you have the right to:

  • Know what personal information we collect and how it’s used

  • Access your personal information

  • Delete your personal information

  • Opt-out of sale or sharing of your personal information (Note: we do not sell your data)

  • Correct inaccurate data

  • Limit use of sensitive personal data (if applicable)

To submit a request, contact us at [Insert Contact Email] or call [Insert Phone Number].


6. Payment and Security Compliance

All payment transactions are processed securely through PCI DSS-compliant third-party payment gateways. We do not store full credit card numbers on our servers.

We implement industry-standard security protocols, including:

  • SSL encryption

  • Firewalls and secure server hosting

  • Regular security audits via BigCommerce


7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enable essential website functions

  • Analyze traffic and performance

  • Personalize content

  • Enable marketing (only with user consent)

You can manage or disable cookies through your browser settings. EU users will be prompted to consent via a cookie banner per GDPR requirements.


8. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes described in this policy and as required by law (e.g., for accounting, legal, or tax purposes).


9. International Data Transfers

Our Site is operated in the United States. If you are accessing the Site from outside the U.S., your information may be transferred to, stored, and processed in the U.S. or other jurisdictions.

We implement appropriate safeguards (e.g., Standard Contractual Clauses for EU transfers) when transferring data internationally.


10. Third-Party Services

We may use trusted third-party providers (such as shipping services, analytics tools, and payment processors) to operate our business. Each third party has its own privacy practices; we encourage you to review them individually.


11. Children’s Privacy

Our Site is not intended for children under the age of 13, and we do not knowingly collect data from them. If you believe we have collected data from a child, please contact us to request deletion.


12. Changes to This Policy

We may update this Privacy Policy to reflect legal, technical, or operational changes. When we do, we will update the “Effective Date” at the top of this page.


13. Contact Us

If you have any questions, or wish to exercise your rights under applicable privacy laws, please contact:

Advex Supply
Email: Support@advexsupply.com